Refund policy

REFUND TIMELINE 

Refund will be processed within 4 to 6 business days.

Reporting Damaged or Incorrect Items

In the unlikely event that you receive an incorrect or defective product, please record a complete unboxing video (from start to finish) and share it with us within 24 hours of delivery at kaiasii.078@gmail.com
Failure to report the issue within the specified time frame may result in ineligibility for a refund.

Exchange and Return Policy

We regret to inform you that exchange or return services are not available at this time. We kindly request you to review your order carefully before completing your purchase.

Refund Process

Once your returned item is received and inspected, you will be notified regarding the approval status of your refund.
If approved, the refund will be issued automatically to your original payment method. Please allow additional time for your bank or card issuer to process the transaction.
Refunds are strictly applicable only in cases of damaged or defective products.